- 5+ years of experience
- 145,132 written papers
- 52,530 satisfied customers
- 103,270 edited essays
- 0.4% revision rate
Writing-Academy.com provides professional writing and editing service to customers worldwide. As our services are not free and clients pay a certain fee for our writing, editing, and researching assistance, we do guarantee full protection of our client's rights. Most academic writing companies do not have a refund policy or their statements are not beneficial for clients. At Writing-Academy.com, we try our best to make our customers feel safe when using our assistance.
When using our service, you have the right to request a refund at any stage of your order. On average, it takes 3 business days to process a refund request.
Refund Are Issues If:
- 1. You want to cancel your order
We will refund full amount paid for our service if you choose to cancel your order (for any reason) within 2 hours after submitting it. If your order is urgent (12-24 hours delivery option), we reserve the right to hold 20% of your payment to compensate writer's work. Full refunds are not issued if your order has been written and/or delivered.
- 2. You paid twice for one order or submitted two identical orders
In this case, we offer you a choice: a) to take a full refund for the duplicate payment or b) to use the second payment as a credit for your future assignments. If you paid twice for your assignment, please contact us right away; do not charge back the duplicate payment through your bank. We are a company with open refund policy and your money will be quickly returned to your account.
- 3. No writer was assigned or late delivery.
If we do not find a qualified writer to help you with your assignment, we will notify you instantly (not when the deadline has already passed) and return your money (full amount). If we deliver your paper late without your approval for deadline extension, we will give you a 10% discount on your future order.
Please note, in case you request a revision, refunds are not given on revised assignments. As we guarantee original writing from scratch along with your requirements, you are assured in quality of an essay written by us. If you are not satisfied with your assignment and the way it was written, you have 14 days to request a free revision. Your paper will be revised at no extra cost for you. Revision requests are not accepted if you notify us after the revision guarantee period (beyond 14 days)
As we do run all assignments through plagiarism-detecting software, we guarantee that an essay written by us contains no plagiarism. Yet, if you trace plagiarism in your assignment, you are welcome to contact us immediately. We will re-write your assignment for free or offer you an option to use full amount you paid as a credit for future assignments. To take advantage of this guarantee, plagiarism score should be 10% or higher (less than 10% can be attributed to common wording, titles of articles, reference entries, etc.). It is your responsibility to prove traces of plagiarism in the delivered assignment.
Services Other Than Writing
This refund policy covers only writing service. Editing/re-writing and any other service not related to writing from scratch are not covered by our refund policy and are non-refundable. For instance, if you use our editing service, you may not request a refund.
If you require additional information about our refund policy and money-back guarantee, you are welcome to contact us. As a company with transparent communication system and legitimate business, we will gladly provide replies to your inquiries and address your concerns.